Frequently asked questions
What is ELÉ?
ELÉ is a retractable zipper assist tool designed to help you zip and unzip dresses independently — no twisting, no asking for help. Any zipper, anywhere.
How does it work?
Simply clip ELÉ onto your zipper pull, extend the cord to your desired length, and gently pull to zip your dress up.When you’re done, press the button and the cord retracts smoothly back into place.
What types of zippers does it work on?
ELÉ works with all zipper types, including:
-Dresses (casual, work, formal, bridal, bridesmaid)
- Bodysuits
- Jumpsuits and rompers
- Skirts
- Some boots and garments with accessible zipper pulls
How long is the cord?
The cord extends up to 2.5 feet and can lock at any length, giving you full control and reach.
Will it damage my dress?
No — ELÉ is designed with a secure but gentle clasp that won’t snag or damage fabric when used properly.
Is it discreet?
Yes — ELÉ is compact and lightweight, making it easy to use without drawing attention. It can also be easily removed and stored in our custom bag once you’re zipped.
Can I travel with it?
Absolutely. ELÉ is designed to be portable and travel-friendly, fitting easily into a purse, clutch, or carry-on.
Do I need help using it?
Not at all. Most customers use ELÉ successfully on their first try. It’s intuitive and designed for ease of use.
Who is ELÉ for?
ELÉ is perfect for:
- Women getting ready aloneBrides and bridesmaids
- Travelers and business professionals
- Anyone who values independence and convenience
- Frequent shoppers who don't want to wait for assistance
- Women that use spas or fitness centers and need to independently change back into their outfit
Can I use it on myself or someone else?
Both. ELÉ works whether you’re zipping your own dress or helping someone else — making it great for group settings like weddings.
Does it retract automatically?
Yes — with the push of a button, the cord retracts smoothly back into the device for easy storage. This is how ELÉ is different from any other device on the market.
Is it a one-time use product?
No — ELÉ is reusable and designed for long-term use across multiple outfits and occasions.
What makes ELÉ different from other zipper devices and tools?
- Retractable cord (no loose strings)
- Adjustable length controlSecure universal clasp
- Sleek, portable design
- Designed specifically for real-life use (not bulky or awkward)
- We are a small business based here in the US. Made for women, by women.
Are there similar products?
Possibly, there are cords with hooks on the market to support dressing. ELÉ is unique with it's patented design of locking and retracting for convenience and portability.
What if it doesn't work for me?
We stand behind ELÉ. If you’re not satisfied, contact us and we’ll make it right.
How long does shipping take?
Shipping times vary based on location, but most U.S. orders arrive within 3–7 business days.
Where can I purchase ELÉ?
You can purchase ELÉ directly through our website and select online marketplaces.
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